Nancy is patient, kind, and always has treats. 10/10 coworker.

~ Ella

Welcome to my portfolio — I’m glad you stopped by!

I’m a principal-level technical content strategist focused on technical education for multi-level audiences: novices, developers, and business leaders. 

Explore my Tech Writing page to see work for MongoDB and Ping Identity, and How I Work to learn more about my approach.

About me

  • 15+ years in B2B product and content marketing
  • Technical education content across databases, identity/security, and AI/ML

  • Experience writing for multi-experience audiences: beginners, developers, and business leaders.

  • Enterprise SaaS background

  • Strong cross-functional collaboration with product, engineering, and compliance teams

  • Comfortable managing complex content workflows and dependencies

  • Ongoing technical learning: Google Cybersecurity Certificate, UX Writing Academy, API documentation, prompt engineering